A recent night out at the Lion King reminded me of a business concept of "front stage" versus "back stage". How we vary our conversations and the detail and information we discuss when we are with the patient, versus the conversations we have as a team can be critical in practice success. The idea is to always put our best foot forward, always manage an Read More

Staging comprehensive dental care is often a great way to help patients manage the dentistry they want to get accomplished and their financial situation. When we spread it out over time, it helps them manage their finances and still get the optimum comprehensive care that they want. In this video I will talk about the why and the how of staging using an Read More

When we think about meeting the esthetic expectations of our patients there are always multiple treatment possibilities. One that comes up more and more in my practice is using ortho to move teeth as the total treatment plan, or as an adjunct to restorative dentistry. When I think about ortho I ask myself three questions to work through balancing the benefit Read More

As a practice owner we put rules and systems in place as a way to optimize how we run our business and also to help facilitate dentistry for our patients. Recently I made an exception to one of the rules I had put in place in my practice. It was a great reminder of why we walk through a process of analyzing our options, thinking through the pros and cons and Read More

When a dental patient has a large number of old restorations taking it all apart and placing new restorations can be a challenge, both to treatment plan and to execute technically. In this video I will compare and contrast two different technical approaches to treating patients with old dentistry. We will look at both the production aspects and the dentistry Read More

In this video I'll discuss recording phone calls in your dental practice. This has been a really important business management activity for my office. There are numerous ways to get the recordings, and several ways to use them. One of the most important times to review phone call recordings is with new employees. It is critical to know what and how they are Read More

One of the common ways we begin to find seated condylar position is with an anterior deprogrammer. Sometimes when we first start doing this and the patient does not respond as expected we get concerned. Before we can determine why, we need to answer the question "what is your joint diagnosis?" Read More

Often we make the decision to open the patient's vertical dimension to create space for restorative material. When we do this we want to take our diagnostic bite record at the proposed vertical dimension. In this video I will discuss how I communicate the proposed VDO to the dental lab. Read More

For most of us in dentistry we focus everyday on working IN our business, which is producing dentistry. But there is another activity necessary to success and fulfillment, and that is working ON your business. There are many features of this and most are tough for us to prioritize as they are not patient care. In this video I will share how working ON your Read More

In this video I will share with you the things that were fundamental to me in doing the amount of comprehensive dentistry that I wanted. One of the fundamentals is having the time to do comprehensive exams and be with patients.  The next piece of the puzzle was finding the patients and I will share how I did this without external marketing! Read More