In this video I'll discuss recording phone calls in your dental practice. This has been a really important business management activity for my office. There are numerous ways to get the recordings, and several ways to use them. One of the most important times to review phone call recordings is with new employees. It is critical to know what and how they are Read More

One of the common ways we begin to find seated condylar position is with an anterior deprogrammer. Sometimes when we first start doing this and the patient does not respond as expected we get concerned. Before we can determine why, we need to answer the question "what is your joint diagnosis?" Read More

Often we make the decision to open the patient's vertical dimension to create space for restorative material. When we do this we want to take our diagnostic bite record at the proposed vertical dimension. In this video I will discuss how I communicate the proposed VDO to the dental lab. Read More

For most of us in dentistry we focus everyday on working IN our business, which is producing dentistry. But there is another activity necessary to success and fulfillment, and that is working ON your business. There are many features of this and most are tough for us to prioritize as they are not patient care. In this video I will share how working ON your Read More

In this video I will share with you the things that were fundamental to me in doing the amount of comprehensive dentistry that I wanted. One of the fundamentals is having the time to do comprehensive exams and be with patients.  The next piece of the puzzle was finding the patients and I will share how I did this without external marketing! Read More

If I had to give you one piece of advice for creating a rewarding career in dentistry it is to keep learning. Learning has been the key for me in accomplishing almost everything that I have set out to achieve in dentistry. Read More

Why do we care about the joints and how do they effect the dentistry that we do? In this video I will look at three reasons that for me, doing a TMJ exam on every new patient is an absolute must. From a single operative procedure where you are wanting predictability to having an interest in doing larger aesthetic and restorative cases, a joint exam is Read More

So my favorite thing each day is the clinical dentistry, but like all business owners today I had to manage a team issue. I recently hired a new clinical assistant and she has been with us several months. Today she showed up and her head was not in the game and it prompted a difficult conversation that ended up with her going home for a few days so we could Read More