Excelling, meeting our goals and striving toward a vision can be motivated in many different ways. I have examples of excelling from my own life to prove someone wrong about their beliefs as well as to prove them right. These lessons are always a guide and an example of how I manage others and try and motivate them to be their very best.
The past few months have been a time of personal challenge, reflection and evaluation. These times always result in great personal and professional growth. Sometimes the reaffirm things we have learned before, and add new layers of insight and wisdom. I'll share a few of these revelations from the last few months with you.
Several experiences this week have me thinking about unmet expectations, specifically in the area of customer service. Neither of these had to do directly with my dental practice, but it makes me reflect on my practice. My unmet expectations left me frustrated, disappointed and contemplating switching providers. I believe this is the same response our
It has been an incredibly busy month. Lots of projects at work, at home and with family. Getting behind in keeping my commitment of two curator journals a month has me reflecting on how we manage all the things we do. I think for most of us we try and balance between doing all the things we need and want to do for family, work and ourselves. Balance for me
Over my career I have struggled with being content with where I am at. There is always another course to take, a better ways to do the procedure and bugger and better things to have. I have learned to be content with where I am and still to strive for more. Finding the balance between where I have been, where I am today and where I am headed has been the
So balancing my time has been a theme this last week. I have been balancing practice and other "work" commitments with time with my spouse. I have also been trying to balance the services mix in my office. It has been a theme this week on the forums to talk about treating complex TMD patients in between the flow of things in a GP practice. This became
In the game of golf a mulligan is when you need a do over. Usually you have hit the ball way afield of where it needed to be and don't want to take a penalty stroke and the extra stroke to get the ball back in play. In dental practice there have been lots of times I wished I could take a mulligan and get a do over, but there is not going back. We only get
At the end of a busy day of practice I joined my Seattle Study Club for a program on "Inflammation". The perspective wasn't just about looking for pocket depths and bleeding, but about how this effects our overall health. I am fired up for tomorrow to help my patients avoid both periodontal disease and the consequences of potential tooth loss, but also the
After figuring out that I needed to promote myself and behave with intention around growing my practice and doing comprehensive dentistry my practice hit a state of growth and thriving success. It was a slow and steady process of adding 30 new patients a month and making sure we kept them. That growth resulted in a one doctor and four hygienist practice.
One of the best lessons I learned is that changing my practice and doing the types of cases I wanted to started with being willing to promote myself. It started as I said in my last journal with a patient who had her dentistry done at another office. I then got to see spectacular dental photography from Jason Olitsky. This skill allowed me to show patients