As I’ve been giving presentations about business systems to dentists, I’ve discovered that are a number of myths surrounding 401k retirement plans floating around. I’d like to help dentists who are also small business owners develop a better understanding about what’s really possible with modern 401k plans, and dispel some myths that seem to be prevalent Read More

A great new dental material for in-office milling machines is LiSi Initial Block from GC America. In this video I will discuss the alternatives and how this new lithium disilicate is used and expands our patient options. Read More

The buff wheels that attach to a straight dental handpiece are the fastest and easiest way to adjust and polish clear aligners or Biocryl appliances. In this video I will share a quick and easy trick to make your own buff wheels. Read More

We have been printing models in our dental office for several years. Our office also uses mounted models fairly often diagnostically and for restorative cases. In this video I will share a software tool that creates a special printed base that is super easy for mounting. Read More

Compound interest, and how seemingly magical it can grow your investments is nevertheless a challenging thing to trust. When it is explained to us, it makes sense mathematically. When we experience it in our own lives, and start to save money and watch and hope it will grow, it can seem like it isn't "working". We expect to see growth, but often we don't Read More

I have been thinking a lot lately about the financial life cycle of a dental practice. I get to work with many dentists that are newly graduated when I teach financial management at The Pankey Institute. I know from the conversations that the debt of dental school, compounded with trying to buy a practice and make personal choices can seem overwhelming. Read More

For many years when I walked into the operatory in my dental practice, the patient already had topical in place and my job was to get them numb. Over the years, I have learned a better way to build the value of my practice and to build greater relationships with my patients:  I spend a few minutes at the beginning of an appointment to "check-in", and again Read More

How much external marketing you do will depend on your dental practice and the area in which you live. One of my experiences is that no matter how a potential patient hears about you, the first thing they do is go to the internet and look you up. Finding your website used to be a focus for this, but today I am finding that Google reviews have an incredible Read More

Kelly Brady and I were together for the ADA Annual Meeting, and he asked me what one metric I looked at every day in my dental practice. My answer was: Reappointment Rate. This is a simple metric that you can easily calculate on a printout of the day's patients. In this video I discuss how I track it in my practice and why. I also mention a practice Read More

This week I had the opportunity to experience the power of following up with patients, or more directly, the power of relationship. The patient came in with muscle pain and we recommended and made a Quicksplint as both a therapeutic and diagnostic tool. Several days later I sent her a simple text and received a simple reply. After the fact she shared with me Read More