One of the most common questions I field when lecturing at dental meetings is "How do you deal with late cancellations, or patients who always cancel?" In my practice we have designed a system we call the ABC classification system. This allows us to keep patients in the practice, but also make the best use of our time and theirs. In this video I will share
As we start a new year I want to share a picture with you all from one of my greatest mentors that captures an incredible life lesson for me. Wrapping my head around the difference between my plan for how the year will go, and the Universe's plans for how the year will go has been an important one. Part of my learning was to embrace that I have everything I
Market timing, which I addressed in my webinar on the "Five Hurdles to Wealth Accumulation" is the idea that we can get better information then other investors. This information is used to buy and sell, move in and out of the market with precise timing that maximizes our returns. Let's look at some science and see if that actually works, versus steady
In recent years we have raised the percentage of our dental hygiene services that are using the periodontal codes from 10-30%. I recently sat down with my hygiene team and asked them what factors they thought were responsible for the improvement in our perio numbers. The answers ranged from certain CE programs they had attended to equipment and systems that
One of the things I rely on to manage my dental practice is key performance indicators. This is a measurable way to evaluate many key pieces of the fiscal health of the business. Hygiene and total hygiene services is one of the of the KPI's that I pay very close attention. Measuring the success of your hygiene department and each team member is far more then
Block scheduling is one of the most impactful changes I have made in my dental practice. Before this we were tired and worn out some days, and trying to find things to do in open time on other days. Block scheduling matches your time and energy optimally with the flow of patient care. A great analogy is to fill a jar with large rocks first, then smaller
I think we often take for granted the things we use everyday in our dental practice that make our lives much easier and help us deliver the best possible results to our patients. In my video I want to discuss 3 things that are my favorites, and that I would not want to practice without.
Presented by Mark Kleive, DDS, with Lee Ann Brady, DMD The topic of wealth accumulation creates fear, confusion and/or frustration for many people - including dentists. These behaviors derail our short-term and long-term plans for a flourishing retirement. This webinar will identify and explore the 5 hurdles to wealth accumulation with simple ideas
Getting ready for my program at the California Dental Association I was thinking about how I help patients understand the value of an organized occlusion. Over the years the most powerful way has been to work with them on an anatomic appliance and allow them to experience the difference. This video shows how I work with a patient to get them to identify the
Financial freedom is learning to live on less then you make, which means that you are saving some of the money you earn. Financial Independence is when the return on the money you have invested is large enough that it can replace the money you earn with your hands. For much of my career the idea of achieving financial independence seemed totally unreachable.