Most dentists dread this phrase even more than "I quit". Do you know what it is? That's right, it's "Guess what, Doc?! I'm pregnant!" Learn tips on how to graciously handle this announcement ("congratulations!") as well as learn about policies that should be in place to protect both you and your expectant team member. Read More
3 Pillars of Trust
As a human resources professional, I hear a lot of interesting stories because let's face it, we humans are a fascinating bunch! There was one story in particular recently where a dentist was ready to terminate an otherwise "awesome dental assistant" because the dentist felt she could no longer trust this employee. It was a great lesson for all of us, and Read More