Financial freedom, the condition you've achieved when you can consistently live on less than you make, can still be created even during uncertain times. Dentists I speak with seem concerned about where the economy is heading. an issue fueled by somewhat negative speculation and reporting. People are asking: "What should I be paying attention to; What should Read More
Practice Management
Creating Influence
In this video Mary Osborne discusses influence and how it affects our relationships with patients. The process of developing influence and the ability to be part of a patents decisions about their dental health choices begins at the new patient appointment. Read More
Co-Discovery
In this video Mary Osborne discussed the process of co-discovery. Co-dsicovery allows the patient to learn about their dental health in a way that leads to ownership. Ownership of the current situation is what allows people to move towards a desire to change it and look for a solution to something they now see as personal to them. Read More
Staying In The Question
We spend so much of our time learning to speak, write and read proficiently, and almost none of our time learning to be better listeners. Yet the art of helping our patient;s develop ownership of their present condition and their desires for their dental health is built on the foundation of listening. We talk often in dentistry about patient education and we Read More