Several experiences this week have me thinking about unmet expectations, specifically in the area of customer service. Neither of these had to do directly with my dental practice, but it makes me reflect on my practice. My unmet expectations left me frustrated, disappointed and contemplating switching providers. I believe this is the same response our Read More
Eric Farmer DDS
Keeping Up With All We Do
It has been an incredibly busy month. Lots of projects at work, at home and with family. Getting behind in keeping my commitment of two curator journals a month has me reflecting on how we manage all the things we do. I think for most of us we try and balance between doing all the things we need and want to do for family, work and ourselves. Balance for me Read More
Contentment
Over my career I have struggled with being content with where I am at. There is always another course to take, a better ways to do the procedure and bugger and better things to have. I have learned to be content with where I am and still to strive for more. Finding the balance between where I have been, where I am today and where I am headed has been the Read More
TMD & General Practice
So balancing my time has been a theme this last week. I have been balancing practice and other "work" commitments with time with my spouse. I have also been trying to balance the services mix in my office. It has been a theme this week on the forums to talk about treating complex TMD patients in between the flow of things in a GP practice. This became Read More