Sometimes phone conversations take a back seat to the things happening in person in a dental practice. However, these conversations are critical to our practice success. In this video I will discuss how to create systems that allow the person answering the phone to focus on the caller, gather the necessary information and create an exceptional experience
Kelley Brummett DMD
In this video I will discuss some cool tips to take your teflon tape use to a whole new level. Teflon tape over the screw heads in implant access holes has been a common trick for many years. Using different colors for the teflon tape and the composite make retrieval even easier and can enhance this tried and true technique.
I got the chance to use an interesting piece of small "dental" equipment recently with a patient who broke a provisional: My iPhone! Whenever a patient breaks a provisional I wonder if I missed something with the occlusion? Or did the patient eat something that was hard or sticky? More and more lately I have also been doing what I call a "chew test", which I
I know I am not the only dentist who has patients who are not moving forward with the treatment I have recommended. Recently when interacting with a patient who was not moving forward with occlusal therapy I got to watch his understanding shift about the recommendation I had made. The difference was in explaining it in a language he understood, because I