We are now living in an “Experience Economy” as described by authors Pine and Gilmore in their bestselling 1999 book "The Experience Economy: Work is Theatre & Every Business A Stage" (updated in 2011). The book explains in detail how in the modern business landscape, customers expect their services to be accompanied by an “experience” – preferably Read More
Kelly Brady MBA
Ransomware in YOUR Dental Practice
Ransomware is malicious software that encrypts (or claims to encrypt) files on computers and servers, or locks their screen to prevent you from using them. If this happened to systems in your dental practice it would be a very bad day. Usually you are asked to pay a ransom within a few hours or days to avoid a loss of all data. In this video I go over steps Read More