Over my career patients have asked me the infamous, "Can't you just ......." many times. In the beginning I was most likely to say "yes", and over time I learned the hard lesson that the assumption is that the alternative treatment will be just as effective. The problem with this is that when something goes wrong, as the dentist you are now responsible for
Lee Ann Brady DMD
Some thoughts about creating a truly "welcoming spirit' when patients arrive at the office based on a comment from a patient who moved away and shared how different it was at the new office from mine.
One of my goals in practice is to create the best "experience" I can for our patients at the same time that I offer exquisite care. I was recently reminded that taking the time to use diamond polishing paste accomplishes both of these goals.
There is something so tempting about buying new equipment or materials when you are at a CE course or in the exhibit hall. Over the years some of these purchases have been good ones, and other things have ended up in a storage unit. The biggest thing I always forget is to loop my team in when I go on a buying spree!
A recent phone call from a former patient reminded me that most of the time we do not know or appreciate the difference we make in the lives of our patients, and that for many of them we are more than just the person who fixes their teeth.
My recent day trip to Burano Italy reminded me once again that letting go of expectations reduces disappointment and increases the chances of an amazing positive surprise.
My recent trip to Venice was a great reminder to form my own opinions, create my own impressions and then use my experiences as well as the input of others to form my beliefs.
I thought it was fitting to post this after John's recent post about scheduling family time. I made a trip to Italy to visit my daughter who is studying abroad happen, even though when I first looked I thought finding the time would be impossible. I won't remember how tired I was, or how much effort it took but I will remember the phenomenal experiences we