Kelly Brady and I were together for the ADA Annual Meeting, and he asked me what one metric I looked at every day in my dental practice. My answer was: Reappointment Rate. This is a simple metric that you can easily calculate on a printout of the day's patients. In this video I discuss how I track it in my practice and why. I also mention a practice Read More
Mark Kleive DDS
The Power of Patient Follow-Up
This week I had the opportunity to experience the power of following up with patients, or more directly, the power of relationship. The patient came in with muscle pain and we recommended and made a Quicksplint as both a therapeutic and diagnostic tool. Several days later I sent her a simple text and received a simple reply. After the fact she shared with me Read More
Ecosite Bulk Fill for Efficient Composite Placement
I have recently started to use DMG America's new Ecosite Bulk Fill in my practice. Using reliable, high quality composite materials is critical. On average I do over 1,000 posterior composites in my practice per year and I'm guessing you do many of these as well. In this video I will go through the process of placing a class one posterior composite from air Read More
Dental Team Values Clarification
Values are belief systems that guide us silently as we make choices and decisions. Working through a values clarification with your team can be extremely fun and enlightening. Values conflicts are often at the basis of conflict. In this video I will walk you through how to do a values clarification exercise at your next team meeting. Read More