• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Restorative Nation

A Supportive Dental Learning Community

  • Home
  • About
  • Contact Us
  • Join
  • Members
  • Curators
    • Meet The Curators
      • Jackie Adame
      • Nada Albatish DDS
      • Daren Becker DMD
      • Kelly Brady MBA
      • Lee Ann Brady DMD
      • Kelley Brummett DMD
      • Chris Catalano DDS
      • Eric Farmer DDS
      • Eric Jones DMD
      • Sheri Kay RDH
      • Mark Kleive DDS
      • Michelle Lee DMD
      • Rob Maatta, CDT
      • Edwin “Mac” McDonald DDS
      • John Nosti DMD
      • Mary Osborne
      • Robyn Reis
      • J. Michael Rogers DDS
    • Curators Journals
      • Latest Curators Journals
      • Jackie Adame
      • Nada Albatish DDS
      • Daren Becker DMD
      • Kelly Brady MBA
      • Lee Ann Brady DMD
      • Kelley Brummett DMD
      • Chris Catalano DDS
      • Eric Farmer DDS
      • Eric Jones DMD
      • Sheri Kay RDH
      • Mark Kleive DDS
      • Michelle Lee DMD
      • Rob Maatta CDT
      • Edwin “Mac” McDonald DDS
      • John Nosti DMD
      • Mary Osborne
      • Robyn Reis
      • Mike Rogers DDS
  • Clinical Collection
    • Latest Clinical Collection
    • Esthetics
    • Materials
    • Occlusion
    • Practice Management
    • Preventive
    • Restorative Techniques
    • Treatment Planning
  • Tx Planning Challenge
    • About The Treatment Planning Challenge
    • Current Challenge
      • The Case of the Posterior Open Bite
    • Past Challenges
      • The Case of the Missing Central Incisors
      • The Case of Severe Wear
  • Forums
  • Webinars
    • Upcoming Webinar
    • Recorded Webinars

Mary Osborne

Three Little Words

Posted on: 08.29.17 | by Mary Osborne

The three words "In This Practice" can be the most powerful marketing you can use. They can help you communicate your passion, philosophy, and caring. These three words tell patients the things that differentiate your office from all the other dental practices. Read More

Did You Make The Catch

Posted on: 08.15.17 | by Mary Osborne

After watching a recent Seattle Mariners game and how the team worked together it got me wondering about teamwork in our offices. In the game a great baseball player missed a catch, but another team member got it, and they celebrated. So often in our practices we focus on what we miss, instead of how we pitch in for one another. What if we could focus on Read More

Missed Opportunities

Posted on: 07.17.17 | by Mary Osborne

Missed opportunities can be an interesting way to look at what we are doing in our practices. Instead of looking for what we are doing "wrong" or "poorly", we can simply look for the little things that are an opportunity. These may be an opportunity to serve our patients better, be more efficient or work together more effectively. One such missed opportunity Read More

Language

Posted on: 06.14.17 | by Mary Osborne

The language we use, how we ask or describe things is very important. Of course we think about how we apply this when we talk to patients. Our goal is to have an open and informative interaction with the patient, and often the words we ask or the way we ask something actually shuts the conversation down instead of opening it up. An example in hygiene is when Read More

Values

Posted on: 05.25.17 | by Mary Osborne

One of the ways we connect with other people is using the social skill of similarity. We listen to the things people share about themselves and look for ways we are similar. This skill is used all the time as we try to connect with our patients. Another opportunity is to get to know other people by gaining an understanding of their values, what is important Read More

Creating Strategies for Behavior Change

Posted on: 05.10.17 | by Mary Osborne

I think we all wish we could simply tell patients what they need to do to take better care of their mouths and it would happen. If we are honest though, we can all name places in our own lives we have tried to change our behavior and been less successful then we might have hoped. If we listen for places in people's lives that they have been successful in Read More

Emergency Patients

Posted on: 04.19.17 | by Mary Osborne

A common conversation at the morning huddle in a dental office is "what are we gong to do with the emergencies?" The real question is how will we take care of people who call with an emergency int he face of our already busy schedule? Something to consider is that instead of seeing this as an interruption in the flow of our day, we can se it as an Read More

Difficult Conversations

Posted on: 04.04.17 | by Mary Osborne

Everyone has had the opportunity to be part of a difficult conversation. We may have been delivering or receiving the news, and either way it isn't easy. Our hoped for is always to try and accomplish the outcome and still maintain the relationship. These types of conversations are common amongst team members.  Although they are never easy there are some Read More

  • « Go to Previous Page
  • Go to page 1
  • Go to page 2
  • Go to page 3
  • Go to page 4
  • Go to page 5
  • Go to Next Page »

sidebar

Blog Sidebar



Search

From the Clinical Collection

Bonding or Cementation

Jan 30, 2018 By Lee Ann Brady

Anterior Veneer Materials

Sep 11, 2017 By Lee Ann Brady

More from the Clinical Collection

Recent Curator’s Journals

Learning To Love Practicing Dentistry

Apr 15, 2022 By Lee Ann Brady

401k plan wording behind magnifying lens

Dispelling Myths Associated with 401k Retirement Plan Fees

Apr 1, 2022 By Mark Kleive

More Curator Journals

Footer

Terms of Service
Privacy Policy
Cookie Policy
© Copyright 2021 Restorative Nation
All Rights Reserved
Designed by Crossover Solutions, LLC