What's Your Role on the team? Are you more focused on completing tasks or achieving outcomes? Here's a simple team meeting exercise you can do in your practice. Read More
Mary Osborne
“Just” a Reminder
Do you get reminders from your doctors, dentists, vet, hair stylist and more? How many different ways do we remind patients in dentistry? Here's a short video I made about this: Read More
Thoughts on Learning
Have you ever tried to teach someone something and been frustrated? Have you ever tried to learn something and been frustrated? Learning is an interesting process of desire and opportunity meeting personal gifts and talents. Read More
3 Key Questions
All of us have a learning journey from how we began and first saw our role with patients to where we are now. That journey is supported and guided by mentors, and often a key thing we learn transforms who we are. Read More