Seeing the shape and morphology of our aesthetic cases is sometimes difficult ... even for a Master Ceramist. Learn a unique technique that artists use for "seeing more" presented by Joost Jorna.
Rob Matta CDT
"Going the Extra Mile" is on my mind a today. It's a quality I create in my own life both personal and professional. I think we all recognize it when it shows up, and know when there's a facade of it that isn't real. In today's world where we have so many choices I look for people and places who care enough to go the extra mile. Do you? Do your clients?
I have asked Jenn Janicki to discuss managing expectations, and how setting expectations is a powerful tool for avoiding disappointment. Wonder how you make yourself a hero with your patients? Find out the key to impeccable communication that creates clarity and improves relationships with your patients, team, heck even your spouse!
I wanted to introduce Joost Jorna, Gold Dust Dental Lab's new technical manager to everyone. I have asked him to discuss how the little things matter. He'll share a technique being used to ensure protection for your screw retained posterior dental implant restorations.