Many dental offices come to me with concerns about employees who may sometimes work more than 40 hours in a work week. In this short video I clarify some of the key requirements and confusing details around overtime and make a few important recommendations. Read More
Robyn Reis
To Check or Not to Check?
To check or not to check, that is the question ... and, of course, I'm referring to Background and Reference Checks in the hiring process and not a periodic exam! In this video, you'll learn about one dentist's recent experience with a "good employee" and decide for yourself the answer to the question. Read More
Guess What, Doc?!
Most dentists dread this phrase even more than "I quit". Do you know what it is? That's right, it's "Guess what, Doc?! I'm pregnant!" Learn tips on how to graciously handle this announcement ("congratulations!") as well as learn about policies that should be in place to protect both you and your expectant team member. Read More
3 Pillars of Trust
As a human resources professional, I hear a lot of interesting stories because let's face it, we humans are a fascinating bunch! There was one story in particular recently where a dentist was ready to terminate an otherwise "awesome dental assistant" because the dentist felt she could no longer trust this employee. It was a great lesson for all of us, and Read More