Many of us have a strong desire to explore what the idea of "co-discovery" can mean on so many levels....and sometimes it's just plain easy to sit side by side with a dental patient and experience this magical process. This happened for me today when I happened to be in the right place at the right time, and a patient pulled out his phone to take a picture Read More
Sheri Kay RDH
Doesn't Have to Hurt to Say Good Bye
Fundamental truth...all things have beginnings, middles, and endings...and creating endings that are filled with appreciation and joy are more possible than most of us realize. Let's take a quick peak into a couple of stories where saying good-bye was simply the end of another chapter. Read More
Closing the Gap
Hard as you may try to help your dental team members understand and appreciate your practice philosophy and vision, it sometimes becomes clear that there are gaps. One of the hidden benefits of inviting your team to create written systems is to seek and find any of these gaps...and then use them as opportunities for growth and development. When used in this Read More
Dental Team Skills Start With The Fundamentals
Recently when working through some yoga I expected to not be able to do a particularly challenging pose. I was amazed that it was much easier than I thought. This ease came from the fact that I had all the fundamentals down, and I was strong at those. I realized thinking about this that it works the same way with teams. Often we want to have our dental team Read More