Truth is that it is NOT possible to be fully present and listen to every single thing that every person has to say. What IS true is that most of us can be at least a little better, a little more effective, at paying attention and responding to those around us. Learning to listen and respond to what your patients are saying just might be one of the most Read More
Sheri Kay RDH
Other Perspectives
I don't know about you, but at times I can certainly find myself hyper focused on how I perceive things, situations and even people. Getting caught up my own thinking can often lead to what I'll call a "distortion in perception". The answer to many glitches in my own process can most often be traced back to a lack of attention on the bigger Read More
Who’s the quarterback?
Imagine being a patient with a lot of dental issues coming to light. It is recommended that you see a handful of specialists, have phased treatment completed, AND your friends are all telling you about their favorite dentists, specialists, and their own course of treatment. It is so easy to become confused, overwhelmed and frustrated!! As much as I do Read More
Let’s Quit Educating and Start Engaging!
I know, I know! It's so easy to just tell dental patients what you think they need. Why take "all that time" to create digital images and engage your patient in a process when you already know what is in their best interest? Simple. Because slowing things down to pace WITH your patients instead of ahead of them WORKS! Developing a partner relationship Read More