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Did You Make The Catch

08.15.17 | by Mary Osborne Comment

After watching a recent Seattle Mariners game and how the team worked together it got me wondering about teamwork in our offices. In the game a great baseball player missed a catch, but another team member got it, and they celebrated. So often in our practices we focus on what we miss, instead of how we pitch in for one another. What if we could focus on whether our patients were well cared for instead of who got it right or who got it wrong today.

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About Mary Osborne

Mary Osborne has worked in dentistry for over forty years as a dental hygienist and patient facilitator. She is known internationally as a writer, speaker and educator on patient care and communication. Her passion for dentistry inspires individuals and groups to bring the best of themselves to their work and to fully embrace the difference they make in the lives of those they serve.
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