I recently got to be part of a very impactful conversation with a patient. He had come to my practice frustrated with a previous dentist about recommendations to do adult orthodontics. After completing a comprehensive exam I saw that there could be benefits from orthodontic therapy. The challenge was: Could I help him connect with the benefits in a way that resonated for him? Was there something about the treatment that the patient will find valuable, and can I help them own the reasons and connect the dots to the treatment? In this case, gently guiding a conversation about "snoring" did the trick.
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