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Managing Expectations

Posted on: 02.23.17 | by Rob Maatta

I have asked Jenn Janicki to discuss managing expectations, and how setting expectations is a powerful tool for avoiding disappointment.

Wonder how you make yourself a hero with your patients? Find out the key to impeccable communication that creates clarity and improves relationships with your patients, team, heck even your spouse!

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Categories: Curators Journals, Rob Matta CDT

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About Rob Maatta

Rob Matta is a ceramist and co-owner of Gold Dust Dental Lab. With an eye on dental school, he interned more than 20 years ago at Gold Dust and never left. As a CDT and master ceramist, Rob is considered a unique talent in dentistry for his ability to make a doctor’s vision a reality.
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