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Patient Relationship Insights From Our Holiday Postcard

Posted on: 01.01.18 | by Lee Ann Brady

Every year my office sends a holiday postcard to all of our patients. For the past 2 years we have gotten great feedback with patients calling or emailing just to tell us how great the postcard was and how much they enjoyed getting it. I took some time this year to reflect on what it is about the postcard that has garnered this response. My hope is to incorporate this new learning into more of our patient communications in the future.

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Categories: Curators Journals, Lee Ann Brady DMD

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About Lee Ann Brady

Dr. Lee Ann Brady is a general dentist and educator. She lectures at dental meetings & study clubs, as well as teaches programs with The Pankey Institute and serves as their Executive Director and Director of Education. She owns Desert Sun Smiles Dental Care in Glendale, Arizona.
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