Kelly Brady and I were together for the ADA Annual Meeting, and he asked me what one metric I looked at every day in my dental practice. My answer was: Reappointment Rate. This is a simple metric that you can easily calculate on a printout of the day's patients. In this video I discuss how I track it in my practice and why.

I also mention a practice management dashboard that works with my practice management system and provides other useful metrics at a glance. The dashboard is available from Kevin Rossen at Divergent Dental Resources, https://divergentdental.com/.