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A Simple Practice Metric To Review Daily

Posted on: 10.26.18 | by Mark Kleive

Kelly Brady and I were together for the ADA Annual Meeting, and he asked me what one metric I looked at every day in my dental practice. My answer was: Reappointment Rate. This is a simple metric that you can easily calculate on a printout of the day's patients. In this video I discuss how I track it in my practice and why.

I also mention a practice management dashboard that works with my practice management system and provides other useful metrics at a glance. The dashboard is available from Kevin Rossen at Divergent Dental Resources, https://divergentdental.com/.

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Categories: Curators Journals, Mark Kleive DDS

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About Mark Kleive

Dr. Mark Kleive practices in Black Mountain, NC. He teaches at meetings around the country, including the ADA annual session, Hinman Dental Meeting and Texas Dental Meeting. Dr. Kleive is a visiting faculty member at The Pankey Institute, and runs small group study clubs and programs of his own.
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