There is so much to learn about clinical dentistry, the psychology of human behavior, practice management, systems, and team development that it's almost impossible to think what else is really important in our dental practices. Last week I was reminded of something that is imperative for every office...training and being prepared for a medical emergency. When was the last time you reviewed your protocols, made sure your medical emergency kit was up to date, or checked your AED (if you even have one)? Today is a great day to make sure that you and your team are as prepared as possible for the least expected.
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